Ask a leadership team how to close accountability gaps in organisations, and most of them start in the same place, which is the wrong place. It comes up almost every time I speak at a quarterly business review or a functional leader forum: the leader raising it has...
Why is everyone busy but nothing gets done. It is the question I get asked most often, usually in a corridor after a quarterly business review, from someone who lowers their voice slightly, as if the observation is a small act of disloyalty. It is not. It is usually...
One of my favourite questions to ask a leadership team who has brought me in to help them figure out how to fix a lack of ownership in their cross-functional teams is, “Who actually owns this?” That’s when things start to unravel real quick because people point in all...
I get asked to help design a strategy roadshow more often than almost any other format, and the trigger is rarely the calendar. Sometimes it is a board that has just approved a three-year plan and wants the direction in front of every site within a month. Sometimes it...
Every CEO, CHRO, chief of staff, strategy director and head of internal communications I meet in the weeks after a strategy cascade, a manager summit or a run of divisional town halls asks a version of the same question, usually not out loud: did it land? The...
Stand at the front of a leadership briefing and ask the room a simple question: what happens to this strategy the moment it leaves the building? Most executive teams haven’t thought about it, because the room they’re standing in feels like the finish line....
