Today we find ourselves in a new era of business where Leaders have to grapple with rapidly advancing technology, changes in consumer behaviour and managing a multi-generational workforce. As if that wasn’t enough, on top of all of that, they have to contend with a...
How do you innovate a 132-year-old organisation whose members are illiterate or semi-illiterate, and avoid technology? This is such a fascinating story about the Mumbai Dabbawalas that fell into my lap via the TikTok and like most great tales there are two parts to...
The Competitive Advantage in business has changed. Many business leaders think it’s about technology – but that’s not quite the case. Technology used to be an enabler of productivity, but in today’s world it’s an amplifier of human capability. Just the other day...
As someone who faces prejudice on a daily basis this story fascinates me. But I think it’s the wrong approach…. Sanas is a Silicon Valley startup that is building real-time voice-altering software that aims to help call centre workers around the world sound white...
With The Great Resignation in full swing organisations far and wide are scrambling to work out how to address this as a talent problem. However, if you consider the phenomena as an effect of disruptive change, then all sorts of possibilities emerge to tackle it and...
In 2007 I launched a personal development blog named “Dream, Build, Inspire, Lead” and it was a big success. I received 1000 hits a months. While that is laughable by today’s standards, you got to remember, blogging and social media wasn’t really active around my...