How to Innovate a 132-Year-Old Organisation

How to Innovate a 132-Year-Old Organisation

How do you innovate a 132-year-old organisation whose members are illiterate or semi-illiterate, and avoid technology? This is such a fascinating story about the Mumbai Dabbawalas that fell into my lap via the TikTok and like most great tales there are two parts to...
How Do You Disrupt an Industry?

How Do You Disrupt an Industry?

Innovation isn’t about technology, it’s actually about implementing ideas. Here’s a great story from Australian Pop Icon Olivia Newton-John… It’s 1971, Olivia Newton-John is in her 7th year in the UK trying to build out her singing career and things are not...
Call Centre AI Technology Used to Eliminate Accents

Call Centre AI Technology Used to Eliminate Accents

As someone who faces prejudice on a daily basis this story fascinates me. But I think it’s the wrong approach…. Sanas is a Silicon Valley startup that is building real-time voice-altering software that aims to help call centre workers around the world sound white...
The Great Resignation: Navigating Disruptive Change

The Great Resignation: Navigating Disruptive Change

With The Great Resignation in full swing organisations far and wide are scrambling to work out how to address this as a talent problem. However, if you consider the phenomena as an effect of disruptive change, then all sorts of possibilities emerge to tackle it and...
Welcome to Adapt, Innovate, Lead!

Welcome to Adapt, Innovate, Lead!

In 2007 I launched a personal development blog named “Dream, Build, Inspire, Lead” and it was a big success. I received 1000 hits a months. While that is laughable by today’s standards, you got to remember, blogging and social media wasn’t really active around my...

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